Shipping and payment terms

Consumer Customers (B2C)

Provided the orderd items are available in our warehouse, we dispatch your order within 3 working days.

Within Germany we charge a €5,90 shipping fee.
We ship free of charge within Germany from a basket value => 100,- €.

For deliveries within the EU (Belgium, Bulgaria, Denmark, Estonia, Finland, France, Greece, Ireland, Italy, Croatia, Latvia, Lithuania, Luxembourg, Malta, Netherlands, Austria, Poland, Portugal, Rumania, Sweden, Slovakia, Slovenia, Spain, Czech Republic, Hungary, Cyprus) we charge a delivery fee of €15,90.
For deliveries to Switzerland, Liechtenstein and Norway we charge a delivery fee of €19,90.
For deliveries to United Kingdom, Jersey and Guernsey we charge a delivery fee of €25,90.

Please request a quote for any other countries.

Possible methods of payment for consumer customers (B2C):

Direct Debit
Credit Card

Trade Customers (B2B)

We do not require a minimum order value, but rather a minimum order amount of 20 frames on first orders. Exceptions can be discussed:

We require advance payment on first orders. Follow-up orders will be charged on account.

On check-out the shipping fees will be marked as 0,00 €. The shipping costs will be calculated manually and will appear on your order confirmation. We ship with our contract partners DHL or Schenker depending on the size of your order.